Exchange Policy

NO REFUNDS

At KAMEA, every collection is produced in small, limited quantities. Because many of our styles sell out quickly, we ask that all exchange requests be submitted within 3 days of your order being marked as delivered. This allows us to reserve inventory and process exchanges while your requested size or style is still available.

We understand that life happens. If you're outside of our exchange request window, please still reach out. While we can't guarantee an exchange or store credit due to our limited inventory, we'll review each request on a case-by-case basis.

How to Process an Exchange

1. Complete the Exchange Form and include your Order Number.

2. Wait for your Exchange Approval before mailing your return. This allows us to confirm availability and provide return instructions.

3. Once your exchange has been approved, your return package must be postmarked within 3 days. Returns mailed after this timeframe may not be accepted.

4. Return shipping is the customer's responsibility unless otherwise advised. Once your return has been received and approved, you will be invoiced for the shipping cost of your exchange item. KAMEA is not responsible for lost or damaged packages during transit.

5. All original tags must remain attached. Garments returned without tags, or showing signs of wear, washing, odors, stains, or damage, will not be accepted and will be returned to the sender.

Please Note

• Sale items, Flash Sale purchases, and items purchased at craft fairs, pop-up markets, or in-person events are Final Sale and are not eligible for returns or exchanges.

• Accessories are Final Sale and cannot be returned or exchanged.

• If your requested exchange item is no longer available, we may offer store credit if your return meets our exchange requirements. Store credit never expires.